CyberDash
Knowledge Base & Tutorials

Public Service Guides & Checklists

What KRA, eCitizen, NTSA, SHA and HELB processes involve, which one you need, and what to watch out for.

KRA & Tax Compliance6 min read

What late KRA filing really costs you

Missed the 30 June deadline? See how the KRA late filing penalty and interest add up, why nil filers get fined too, and how to stop the bill growing.

KRA & Tax Compliance6 min read

Nil returns or income tax returns: which one is yours?

Not sure whether to file nil returns or a full return? Learn who qualifies for nil returns in Kenya, when a P9 changes it, and the cost of picking wrong.

KRA & Tax Compliance6 min read

Lost your KRA PIN or iTax password? Your options

Forgot your KRA PIN or locked out of iTax? See why it happens, what KRA needs to give access back, and when the email on file is the real problem.

KRA & Tax Compliance6 min read

Tax Compliance Certificate: when you'll be asked for one

Tenders, jobs and licences ask for a tax compliance certificate in Kenya. Learn what it proves, how long it lasts, and what stops KRA from issuing it.

NTSA & Motor Vehicle6 min read

The smart driving licence, explained for drivers

Still on the old red licence? What the smart driving licence in Kenya changes, who must switch, how renewal works, and the risk of driving without one.

NTSA & Motor Vehicle6 min read

Buying a used car? The paperwork checks that protect you

Before paying for a used car, check who owns it, any loan on the logbook and what NTSA holds. How an NTSA vehicle search and transfer protect your money.

NTSA & Motor Vehicle6 min read

Logbook trouble: duplicates, delays and their causes

Lost logbook, transfer stuck, wrong details? The usual causes, what a duplicate logbook in Kenya involves, and what NTSA needs before each one is fixed.

Business Registration & Land6 min read

Business name or limited company: which suits you?

Sole trader or Ltd? Compare liability, tax, cost, tenders and banking to choose between a business name vs limited company in Kenya before you register.

Business Registration & Land6 min read

Why business names get rejected, and how to pick one

Most rejected names break a few simple rules. What the Registrar checks in a business name search in Kenya, words to avoid, and how to pick a good name.

Civil Registry & Police Clearance6 min read

Certificate of Good Conduct: who asks and how long it lasts

Employers, visas and licences ask for a DCI certificate. Its certificate of good conduct validity, why some reject older ones, and what slows it down.

Civil Registry & Police Clearance6 min read

Late birth registration: why it blocks ID, passport and school

No birth certificate? Why late birth registration in Kenya matters for an ID, a passport, exams and inheritance, and the papers the registry asks for.

Immigration Services6 min read

Which Kenyan passport do you need?

Choosing between Kenya passport types? Who needs more pages, how long a passport lasts, what differs for children, and when to renew instead of apply.

Immigration Services5 min read

Dual citizenship in Kenya: who qualifies, what changes

Kenyan with another passport? Who can hold dual citizenship in Kenya, what it means for land, jobs and travel, and the papers the declaration needs.

Social Protection & Healthcare6 min read

SHA vs NHIF: what changed for you and your family

NHIF is now SHA. SHA vs NHIF explained: what the new contribution means for employed and self-employed people, and how dependants are covered.

Social Protection & Healthcare6 min read

NSSF contributions under the new rates: who pays what

NSSF contribution rates explained for employees, employers and the self-employed: Tier I, Tier II, the yearly limits, and what missed monthly returns mean.

Education & Public Service5 min read

HELB clearance certificate: why employers ask for it

Public jobs and promotions often need a HELB clearance certificate. What it proves, how loan status affects it, and what to do if repayments are behind.

Education & Public Service6 min read

KUCCPS revision: how placement works and why first choices fail

Did not get your course? How KUCCPS cut-off points and cluster weights work, why first choices fail, and how to choose better in the KUCCPS revision.

Education & Public Service6 min read

TSC number: what new teachers need before applying

A TSC number comes before any teaching job. Who qualifies, what TSC checks in a TSC number application, why some are delayed, and what to do meanwhile.

Education & Public Service6 min read

Chapter Six clearance: the certificates a government job needs

Shortlisted for a public job? The KRA, HELB, DCI, EACC and CRB papers for Chapter Six clearance, how long each takes, and how to get them all on time.

Civil Registry & Police Clearance5 min read

Why a cyber café can put your ID and passwords at risk

Shared computers keep ID scans, saved passwords and downloads. The cyber café safety risks for KRA or eCitizen work, and safer ways to get it done.